Yes, but you can change it in the privacy settings by opening your profile information.

If you uncheck the box "Accept to receive notifications of actions of other profiles on your" you'll not receive any information in your email regarding social activity of 3dClick.

Yes, we want to stay in touch with all community by email, but you can always change that behaviour by unchecking the option "Accept to receive commercial information 3dClick or its partners sent to your email" at the privacy setting in your profile info.

We're using 2Checkout as payment gateway that provides Paypal and the most common credit cards. 

2Checkout meets the highest level PCI Compliance. The Payment Card Industry Data Security Standard was developed to protect consumers and their data no matter where they shop or what channel they use. Careless online sellers can ruin the trust that a consumer requires to feel comfortable and confident shopping online.

2Checkout is PCI Level 1 certified - the highest level certification possible. Our redundant data centers store and encrypt millions of credit card accounts so you can focus on your business and not on credit card security.

No, you cannot create a 3D model, you can only combine basic or complex shapes (by grouping them) but 3D Click is not a 3D creation tool.

You can upload several models, but this amount is variable and depends on your chosen plan. Click HERE to check our pricing & plans.

Yes, of course, you’ve got your own cloud space within the 3D Click servers. This means you can upload all the media files you want to use in your 3D Click’s presentations, manuals & product catalogues.

In 3DClick we don't limit the number of textures you can place, so you can go all out on the number of textures on your model.

Right now we accept the following file formats: .stl, .dae & .obj (we strongly recommend the latter).

We strongly recommend ‘Blender’ for two main reasons:

• It’s Open Source;
• It works very well with our 3D Engine.

We currently accept the following file formats: .jpeg, .png, .gif (animated ones are not working for textures right now).

You can create and add as many annotations as you want.

Due web AR constraints the maximum size for 3D files is 16 MB.

Yes, by changing to the advanced light settings, found on the ‘3D’ tab.

No, the pivot is always in the centre.

Yes, by moving the cube icon at the top of the object. The object will enlarge and minimise according to its determined proportions, and on every axis simultaneously.

Yes, either hold down the Ctrl key and click on each object; or hold the Shift key and click and drag the mouse to create a box around the objects you want to select.

Yes, just double click each part if the model is made up of different objects.

Yes, right click on the model or models that you wish to move, choose ‘Move to’ and there you can choose to move the object to an existing layer or create a new one.

Yes, in the blue ‘Presentation’ tab, click on Background and there you can choose any colour or upload an image.

Yes, just click ‘Save As’ from the top menu.

Yes, all you need to do is move the camera view to the desired viewpoint and click to add a keyframe.

Yes, in the sidebar menu choose ‘Presentation’, and add a thumbnail. You can do this by taking a snapshot of your project or by uploading an image.

Yes, right-click on all of the objects, choose ‘group’. Then animate the objects as a whole group.